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First Contact Email

From ch24.md (lines 48-93).

Email template for first contact with the local authority.

How to use this
  1. Download the DOCX for an editable Microsoft Word version you can email, print, or archive.
  2. Review this guidance carefully. For contracts, have a solicitor review before signing.
  3. Review the source chapter in the book for full context: see the chapter reference in the page header.
What's in the DOCX

Subject

New [home boarding / day care / kennels] — licensing enquiry

Body

Dear [Council Name] Animal Welfare Team,

My name is [Operator Name]. I am writing to enquire about applying for an Animal Activities Licence under the AAL 2018 Regulations.

I plan to operate a [home boarding / day care / kennels] from [address]. I have [N] years of experience in [dog care / veterinary nursing / kennel management]. I hold [qualifications, e.g. iPET Network Level 2 Award in Canine Care, Health and Behaviour, Ofqual 610/0493/5].

I would appreciate your guidance on:

1. The current application process and forms

2. The current fee schedule

3. The typical timeline

4. The qualifications and certifications the inspector expects

5. Any local conditions specific to my area

I have attached the following documents for your information:

- [DRAFT] My draft risk assessment

- [DRAFT] My draft Preventative Healthcare Plan (will be signed by my registered vet before submission)

- My qualifications certificate

- My insurance certificates

I would be happy to meet in person or by phone to discuss my application. Please let me know what works best for your team.

Thank you for your time and guidance.

Best regards,

[Operator Name]

[Phone]

[Email]

Live page: /handbook/book-resources/first-contact-email

QR target: https://visamomo.example/handbook/book-resources/first-contact-email